BuildBuddy | Retailer Terms and Conditions

Effective Date: 1st December 2023

Introduction:

Thank you for visiting BuildBuddy, the go-to destination to find, compare and buy building materials. Please read these Terms and Conditions (‘Terms’) carefully before you interact with the BuildBuddy (‘Website’), as these Terms will apply to any interaction you make with this Website. If you do not agree to these Terms, you must not use this Website and should terminate your session immediately.

Overview:

  • “BuildBuddy” means BuildBuddy ltd (a company registered in England and Wales under company number 14383385 and whose registered office is at 38 Lavender Hill, London, SW11 5RL).

  • BuildBuddy is an online platform that displays various building materials and related products from an array of online and offline retailers, otherwise known as merchants.

  • BuildBuddy does not directly offer or supply building materials or construction services, nor can these be purchased directly through us.

  • The products and services displayed on BuildBuddy are sold directly by the individual retailers listed, and once you have initiated a purchase from your chosen retailer(s), it is your responsibility to then abide by any contract, terms and conditions that any such retailer(s) may require you to.

  • We are not liable for the products or services you receive from the building materials retailer(s) but please inform us if you encounter a problem or if the service you receive falls short of your expectation and we will try to help.

  • If you would like to contact us, you can do so by using our Contact Us form in the footer of this page.

Content:

  • The Website provides building materials product and retailer information for merchants across the UK (‘Products/Services’).

  • We gather our information from each retailer directly and/or through publicly available channels, such as their website or other publicly available sources.

  • All Products/Services shown on the Website are subject to availability. The images and/or descriptions of the Products/Services on the Website are for illustrative purposes only and actual Products/Services may vary from those images and/or descriptions.

  • We use all reasonable endeavours to treat all retailers equally to ensure that any commercial arrangements we may have with retailers do not influence the way in which Products/Services are displayed.

  • We will aim to ensure that the information on the Website is accurate and up-to-date, but it is your responsibility to ensure the accuracy of the Products/Services if relying on such information to inform your purchasing decisions.

Resolving Issues:

  • If you would like to make a complaint about BuildBuddy, please contact us using our Contact Us form in the footer of this page or write to us at BuildBuddy Ltd, 38 Lavender Hill, London, SW11 5RL.

  • If you are unhappy with the products or services received from building materials retailer, we suggest that you speak to the merchant yourself to try and resolve the issue.

  • Please do bear in mind that while we will take all complaints about retailers we display seriously and do what we can to help you resolve them, we are not responsible to you for the products and/or services which the retailers provide.

Liability:

  • We do not exclude liability which cannot legally be limited, including liability for:

    • death or personal injury caused by negligence;

    • fraud or fraudulent misrepresentation; and

    • breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

  • Subject to clause 5.1 above, we do not accept any liability for any loss you may suffer as a result of:

    • any mistake we make with the content on the Website;

    • any parts of the Website being unavailable or inaccessible;

    • your use of any retailer’s website that you access directly from using our website;

    • the downloading of any material from the Website;

    • the content added to the Website by people using our interactive services;

    • inaccurate pricing information, including any price predictions; and

    • reliance on the pricing information, including any price predictions.

Our right to vary these Terms:

  • We may revise these Terms from time to time in the following circumstances:

    • if there are changes in relevant laws and regulatory requirements;

    • if there are any other changes to our business that reasonably means we need to amend.

  • Every time you use this Website, these Terms are in force at that time and will apply to the interactions between you and us.

  • Whenever we revise these Terms in accordance with this clause, we will give you notice of this by stating that these Terms have been updated and include the relevant date at the top of this page.

General:

  • All communications and notices from you must be sent to BuildBuddy by using our Contact Us form in the footer of this page. You may also contact us at: BuildBuddy Ltd, 38 Lavender Hill, London, SW11 5RL. We may communicate and give notice to you via post, phone, email or by posting notices on the Website.

  • If any of these Terms are determined by a competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

  • These Terms will be governed by and construed in accordance with the laws of England and Wales. You and we each agree that the Courts of England and Wales will have non-exclusive jurisdiction over any claim or dispute arising from, or related to, the arranging and/or supply of Products/Services via the Website.

Contact Us:

If you have any questions or concerns about these Terms, please contact us using our Contact Us form in the footer of this page.

By using our website, you agree to the terms of these Terms & Conditions. .

BuildBuddy Ltd (T/A BuildBuddy), 38 Lavender Hill, London, SW11 5RL.