BuildBuddy | Privacy Policy

Effective Date: 1st December 2023

Thank you for choosing to use BuildBuddy Ltd (trading as BuildBuddy or known throughout this Privacy Policy as "we," "our," or "us"). This Privacy Policy outlines how we handle your personal information in compliance with the applicable laws and regulations, including the General Data Protection Regulation (GDPR) for users in the United Kingdom.

1. Information We Collect

We may collect the following types of information when you use our website:

1.1 Personal Information

  • Contact Information:

    Name, email address, phone number – should you provide these.

  • Account Information:

    Username, password, and other credentials – should you provide these.

1.2 Non-Personal Information

  • Usage Data:

    Information about your interactions with our website, such as pages visited, searches conducted, and time spent on the site.

  • Device Information:

    Device type, operating system, browser type.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services:

    To offer and deliver the services you request, process transactions, and send you related information.

  • Personalisation:

    To tailor our services to your preferences and personalize your experience.

  • Communication:

    To communicate with you about our services, promotions, and updates.

3. How We Share Your Information

We may share your information with third parties for the following reasons:

  • Service Providers:

    We may use third-party service providers (such as Google) to assist with various aspects of our business, such as usage monitoring and site optimisation.

  • Legal Compliance:

    We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.

4. Your Choices

You have the following choices regarding your information:

  • Account Settings:

    You can update your account information and preferences through your account settings.

  • Marketing Communications:

    You can opt-out of receiving promotional emails by following the instructions provided in the emails.

5. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using our Contact Us form in the footer of this page.

By using our website, you agree to the terms of this Privacy Policy.

BuildBuddy Ltd (T/A BuildBuddy), 38 Lavender Hill, London, SW11 5RL.